Your privacy matters to us. This Privacy Policy explains in plain terms what personal data rpvio3 collects, why we collect it, how we use and protect it, and what rights you hold as a registered User on our platform.
Last Updated: 1 January 2026rpvio3 ("we", "us", "our", "the Operator") operates the online betting platform accessible at https://rpvio3.cam (the "Platform"). This Privacy Policy describes how rpvio3 collects, processes, stores, shares, and protects the personal information of Users who register or otherwise interact with the Platform.
This Privacy Policy applies to all Users of the Platform, including registered account holders, visitors who browse without registering, and individuals who contact our customer support team. It covers data collected through the Platform's website, live chat tools, email correspondence, and any other channel through which you interact with rpvio3.
This Privacy Policy forms part of, and should be read in conjunction with, our Terms & Conditions. Capitalised terms not defined herein carry the meaning assigned to them in the Terms & Conditions.
We encourage you to read this document carefully before registering an account or submitting any personal information to the Platform. If you have questions about any aspect of this policy, please contact us using the details in Clause 16.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, either alone or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, deletion, or destruction. |
| "Data Controller" | rpvio3, as the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | Any third party engaged by rpvio3 to process Personal Data on our behalf and under our documented instructions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of your Personal Data for a stated purpose. |
| "KYC Data" | Identity and age verification documents submitted by a User during the Know Your Customer verification process, including government-issued ID, proof of address, and payment-method confirmation. |
| "Cookies" | Small text files stored on your device by the Platform to remember preferences, maintain session state, and gather analytics data. |
rpvio3 collects the following categories of Personal Data. We collect only what is reasonably necessary for the purposes described in Clause 5.
3.1 Registration & Account Data
3.2 KYC Verification Data
3.3 Financial Transaction Data
3.4 Gaming & Betting Activity Data
3.5 Technical & Device Data
3.6 Communications Data
3.7 Marketing & Preferences Data
We collect Personal Data through multiple channels:
rpvio3 processes your Personal Data for the following purposes:
5.1 Account Management & Authentication
To create, maintain, and secure your account; verify your identity; authenticate login sessions; and enable password recovery.
5.2 KYC & Regulatory Compliance
To comply with anti-money laundering (AML) obligations, verify that you are at least 21 years of age, confirm your identity and residential status in Indonesia, and meet the requirements of our international gaming license authority.
5.3 Payment Processing
To facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), prevent payment fraud, and investigate transaction disputes or chargebacks.
5.4 Gaming Services Delivery
To process bets on sports events (football leagues including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, and Timnas Indonesia matches), deliver live casino games from Evolution Gaming and Pragmatic Play, operate togel markets (Togel Singapore, Togel Hongkong, Togel Sydney, Togel Macau), provide slot and electronic game access, and settle wagers according to official results.
5.5 Bonuses & Promotions
To determine eligibility for welcome bonuses, deposit match offers, cashback rewards, free bets, free spins, and seasonal promotions; track wagering requirement progress; and detect bonus abuse.
5.6 Responsible Gaming
To implement deposit limits, session time reminders, reality checks, and self-exclusion requests; monitor account behavior for signs of problem gambling; and provide access to responsible gaming support resources.
5.7 Customer Support
To respond to inquiries via live chat, email, WhatsApp, and telephone; investigate and resolve complaints or disputes; and provide technical assistance with account or platform issues.
5.8 Security & Fraud Prevention
To detect and prevent unauthorized account access, identity theft, collusion, match-fixing, use of multiple accounts, employment of automated betting software, chargebacks, and other prohibited conduct as described in our Terms & Conditions.
5.9 Legal Obligations & Dispute Resolution
To comply with court orders, regulatory requests, law enforcement investigations, tax reporting requirements, and arbitration proceedings; and to enforce our Terms & Conditions.
5.10 Marketing & Communications
To send promotional emails about new game releases, bonus offers, tournament announcements, and seasonal campaigns tied to Indonesian cultural events such as Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), and Chinese New Year (Imlek). You may opt out of marketing communications at any time.
5.11 Analytics & Service Improvement
To analyze Platform usage patterns, optimize user experience, test new features, improve navigation and responsiveness, and inform product development decisions.
rpvio3 processes your Personal Data on one or more of the following legal grounds:
rpvio3 does not sell or rent your Personal Data to third-party marketing organizations. We may share your data with the following categories of recipients for the purposes described in Clause 5:
7.1 Payment Processors
Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive transactional data required to process deposits and withdrawals.
7.2 Game Providers
Live casino studios (Evolution Gaming, Pragmatic Play Live), slot developers (Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft), and other licensed game content suppliers receive your username, session ID, bet amounts, and game selections to deliver gaming services.
7.3 Identity Verification Services
Third-party KYC service providers may receive copies of your identity documents to perform automated age and identity checks on our behalf.
7.4 Customer Support Tools
Live chat platforms, email ticketing systems, and CRM software providers process communications data to enable our support team to respond to your inquiries.
7.5 Analytics & Performance Monitoring
Web analytics providers (such as Google Analytics — if deployed) and server monitoring tools receive anonymized or pseudonymized usage data to help us measure Platform performance and user behavior trends.
7.6 Legal & Regulatory Authorities
We may disclose Personal Data to courts, law enforcement agencies, tax authorities, gaming regulators, or other competent authorities where required by law, court order, or regulatory directive.
7.7 Professional Advisors
Legal counsel, auditors, and compliance consultants may access your data on a need-to-know basis to provide professional services to rpvio3.
7.8 Business Transfers
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your Personal Data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.
rpvio3 operates under an international gaming license and may transfer your Personal Data to countries outside Indonesia for processing and storage. Some of these countries may not have data protection laws equivalent to those of Indonesia or the European Union.
Where we transfer Personal Data internationally, we implement appropriate safeguards including:
You may request further information about the safeguards we apply to international data transfers by contacting us at the details in Clause 16.
rpvio3 retains your Personal Data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, tax, and accounting obligations. Specific retention periods include:
| Data Category | Retention Period | Justification |
|---|---|---|
| Account registration data | Duration of account + 7 years | AML compliance, tax reporting, dispute resolution |
| KYC verification documents | Duration of account + 7 years | Regulatory requirements under gaming license |
| Financial transaction records | Duration of account + 7 years | Tax obligations, audit requirements, fraud prevention |
| Gaming activity logs | Duration of account + 5 years | Dispute resolution, responsible gaming monitoring |
| Customer support communications | Duration of account + 3 years | Service improvement, complaint handling |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent for regulatory compliance |
| Session & technical logs | 90 days | Security monitoring, troubleshooting |
Once the applicable retention period expires, your Personal Data will be securely deleted or anonymized such that it can no longer identify you. You may request earlier deletion of certain data categories subject to our legal and contractual obligations.
rpvio3 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session state, remember your preferences, and gather analytics data. Cookies are small text files stored on your device by your web browser.
10.1 Types of Cookies We Use
10.2 Managing Cookies
Most web browsers allow you to control cookie behavior through settings. You can choose to block all cookies, accept only first-party cookies, or receive a notification each time a cookie is set. Please note that blocking essential cookies will prevent you from logging into your account or using certain Platform features.
To learn how to manage cookies in your specific browser, consult your browser's help documentation or visit www.allaboutcookies.org (external resource — not affiliated with rpvio3).
10.3 Do Not Track Signals
Some browsers transmit "Do Not Track" (DNT) signals to websites. The Platform does not currently respond to DNT signals due to the lack of a common industry standard for how such signals should be interpreted.
rpvio3 implements industry-standard technical and organizational measures to protect your Personal Data from unauthorized access, accidental loss, alteration, disclosure, or destruction. Security measures include:
While we take all reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you become aware of any security breach affecting your account, please contact us immediately at [email protected].
Under applicable data protection laws, you hold the following rights with respect to your Personal Data:
To exercise any of these rights, please contact us using the details in Clause 16. We will respond to your request within 30 days. We may require proof of your identity before fulfilling certain requests to ensure that Personal Data is disclosed only to the rightful account holder.
Please note that some rights may be subject to legal exceptions. For example, we cannot delete Personal Data that we are required by law to retain for AML or tax compliance purposes.
The Platform is strictly intended for individuals aged 21 years and above. rpvio3 does not knowingly collect, process, or retain Personal Data from minors under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and suspend the associated account.
All Users are required to provide proof of age during the KYC verification process. Withdrawal privileges are not activated until age verification is complete.
Parents and guardians who believe a minor has provided Personal Data to rpvio3 should contact us immediately at [email protected]. We will investigate the matter and take appropriate corrective action.
The Platform may contain links to third-party websites, services, or resources that are not operated or controlled by rpvio3. Examples include game provider sites (Evolution Gaming, Pragmatic Play), payment processor portals (BCA, BRI, OVO, DANA), and responsible gaming support organizations.
This Privacy Policy applies only to Personal Data collected by rpvio3 through the Platform. When you click a link to a third-party site, you are subject to that site's own privacy policy. rpvio3 is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any external site before providing Personal Data to it.
We may integrate third-party services — such as live chat tools, analytics platforms, and customer support ticketing systems — into the Platform. Such integrations are governed by data processor agreements as described in Clause 7.
rpvio3 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations. The revised Privacy Policy will be posted on this page with an updated "Last Updated" date at the top of the document.
For material changes that significantly alter how we collect, use, or share your Personal Data, we will notify registered Users via the email address on file at least seven (7) calendar days before the changes take effect. We may also display a prominent notice on the Platform homepage.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended terms, you must cease using the Platform and request account closure before the effective date.
We recommend that you review this Privacy Policy periodically to stay informed about how we protect your Personal Data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how rpvio3 processes your Personal Data, please contact our Data Protection team through any of the following channels:
We aim to respond to all data protection inquiries within 30 days of receipt. For complex requests, we may require additional time and will notify you accordingly.
Filing a Formal Data Protection Complaint
If you believe rpvio3 has processed your Personal Data unlawfully or in violation of this Privacy Policy, you may file a formal complaint with our Data Protection Officer (DPO). To initiate a complaint, send an email to [email protected] from your registered email address with the subject line "Formal Data Protection Complaint — [Your Account Username]". Include:
Our DPO will acknowledge your complaint within 48 hours and conduct a thorough investigation. You will receive a written response outlining our findings and any corrective actions taken within 30 days of the complaint date.
If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory data protection authority in your jurisdiction or in the jurisdiction where rpvio3 holds its international gaming license.
Core principles that guide how rpvio3 handles your Personal Data every day.
We collect only the Personal Data that is strictly necessary to deliver our services, comply with legal obligations, and protect your account security. We do not request or store information that is irrelevant to these purposes.
All data transmissions between your device and our servers are protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including KYC documents and payment details — is encrypted using AES-256 standards.
rpvio3 does not sell, rent, or trade your Personal Data to third-party marketing organizations. Your data is used solely for the purposes described in this Privacy Policy and is shared only with trusted service providers bound by strict confidentiality agreements.
You have the right to access, correct, delete, or restrict the processing of your Personal Data. You can update most account information directly through your profile settings and request data deletion by contacting support.
This Privacy Policy is written in clear, accessible English with no hidden clauses or legal jargon designed to obscure our practices. We explain exactly what data we collect, why we collect it, and who we share it with.
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, data is securely deleted or anonymized.
Our Data Protection team is here to help. Whether you need to access your data, correct an inaccuracy, or lodge a complaint, we are available 24/7 via live chat, email, and WhatsApp.